New Year New Roof

New Year New Roof

by Susan Neuhalfen

We’re approaching the one-year deadline to file any home claims after the big hailstorm that hit North Texas in 2017. For those who were waiting in case another storm hit or wanting to miss the rush, you need to act now. That means, first and foremost having someone in your corner to help you understand what damage was done and what is owed to you by the insurance company.

“The roof is the main variable in filing a claim,” said Lantana resident Chris Mortimer, owner of Halo Storm Restoration. “You always want to have someone on your side to be your advocate.”

Chris and his wife moved to Lantana almost two years ago to be closer to family. They love living in Lantana and especially love the opportunity to help their neighbors. Even Lantana resident and RE/MAX agent Cassandra Homer
said that it was Chris, up on her roof to inspect it after the storm, who pointed out a lot of things that the insurance adjustor did not see.

“It is a lot easier if I can be there when the insurance adjustor comes out,” said Chris. “We want to point out all of the damage at one time so we’re not having to go back and forth.”

The good news is, if the adjustor misses something or, if you’ve already had the adjustor come out, it’s not the end of the world. They can always file a claim later, but because the deadline is approaching, it’s best to act now.

Halo Storm Restoration will come to your house for free. Chris himself (or one of his trusted crew) will get on the roof and inspect not only the roof, but the damage to your gutters and other materials surrounding the house.

Even if the adjustor has already filed, it’s best to have Halo Storm Restoration come and make sure that everything has been reported on the claim. Then let Chris and his team help you understand the process for roof claims and rebuilds. How often have you been through this process? For most, this is the first time. Halo Storm Restoration does this daily so they understand the ins and outs of working with insurance what it will take to not only get you a new roof, but a better quality roof.

For Halo Storm Restoration, it’s all about quality. Chris keeps a loyal crew on his roofing team. He pays more to keep the same group because they know exactly how to do things to his tough standards. Halo is also certified through GAF – a top roofing manufacturer for shingles, felts and more – which means that by using only their products, everything comes with a 50-year warranty. They are also the only brand that is stocked at Home Depot, so if you ever wanted to add a patio it would be easy to match the shingle. It is important to Chris that every roof has the quality of materials they require as well as the best crew to install it.

“These people in Lantana are my neighbors,” said Chris. “I’m going to see them every day so I want to build their roof the exact same way my roof is being built.”

When it comes to putting on your new roof, Halo Storm Restoration doesn’t cut corners. They remove everything down to the decking to make sure that there’s no rotting on the wood. They install a superior felt that is breathable so that the attic is ventilated as well. Most importantly, they make sure the homeowner is involved every step of the way.

“We make sure the homeowner understands exactly what to expect and when,” said Chris. “We are transparent with everything, from process to pricing.”

They also believe in keeping everything on the up and up. They have an A+ rating with the BBB and are a Christian-based company who believe in doing the right thing. Besides, they have already fixed over 100 roofs in Lantana, so if you need a reference just ask a neighbor.


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